How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
For Principals, Department Chairs, and Administrators
Membean and Your School
How is Membean’s vocabulary product different from the rest?
How much will Membean cost for my school?
How do I get a quote for my school?
Do you offer free trials?
What are the tech requirements for successful classroom implementation?
Can Membean be accessed through iPads?
What browsers and operating systems can we use?
How do I delete teachers who have left my school?
How do I delete all of the classes at my school?
What administrative features are available to me?
How do I read the fidelity report?
I'm a brand new teacher. How do I get started?
How can a teacher change an email associated with his or her account?
How can I add a new teacher?
I'd like to train on Membean just like my students. Can I do that?
I am not receiving Membean emails. What should I do?
Student Enrollment and Class Maintenance
How do I get my students started?
How do I get started with Membean in a new school year?
What should I do on day one in class?
What do I need to do at the start of a semester?
What do I need to know for a smooth enrollment process?
See all 20 articles
Where do your words come from?
Can you list some best practices for Membean?
Can I use Membean to teach roots?
How often should students train, and for how long?
How does Membean handle polysemous words?
See all 16 articles
How should I test my students?
Which words are considered quiz-ready?
How do I create an assessment?
My student has seen 60 words. Surely 15 are ready to be quizzed.
Why is my student not ready for an assessment?
See all 27 articles
How do I modify student training preferences?
How can I change training preferences for multiple students at one time?
How do I change a student's email or name?
How do I give my students more time to answer questions?
I have ESL students. Can Membean help?
See all 10 articles
Reports and Grading
How should I grade my students?
How do I set a time goal?
How do I check to make sure that a student has met last week's time goals?
How do I specify a date range for a report?
How do I use reports?
See all 13 articles
Troubleshooting Student Issues
My student cannot log in. How do I reset their password?
My student forgot their username. How do I find it?
Can a student recalibrate?
My student has seen all the words on Membean. What next?
What is sandbagging?
See all 11 articles
Will Membean have an app?
Where does the word "Membean" come from?
How does Membean prep me for the SAT, ACT, GRE, or CAT
Please add this great missing word to Membean!
Why is having an educated vocabulary such an important asset?
Help! I forgot my password.
I can't remember my username.
How do I remove cookies that are set by Membean?
I'm not using Membean next school year, but I want to keep training.
How do I change my account information, settings, and training preferences?
How many minutes have I trained this week?
How do I view the words I've studied?
How do I check my accuracy?
How do I change the target date?
See all 9 articles
My Training and Quizzes
How can I learn words quickly?
How can I memorize roots more easily?
When will I get a new word?
I already know this word. Why do I have to study it again?
I accidentally marked a word as IKT. How do I undo this?
See all 10 articles
Popular Parent Questions
My child's school has started using Membean. What should I know?
Why is there a "Payment Due" notification on my child's dashboard and how do I pay?
Help! My child forgot his or her password.
Webinar I - Membean 101
Webinar - II. Next steps
Webinar - III . Reports
Archive: How do I use reports?
Archive: What are dubious minutes on student reports?
Archive: How can Membean be sure my student cheated and what else can you tell me?
Archive: What to do to get started with Membean in a new school year
New teacher instructions
Archive: How much time is given for an assessment?