Please Note: If your child does not have an email address registered with Membean, they will need to have their password reset by their teacher. You can also email email@example.com and request a password reset, but we will have to send the reset password to the teacher to give to the student for security purposes.
Step 1: Look for the link saying: "Help! I forgot my password."
Step 2: After clicking that link, your child can check their email for a reset code. Be sure they check their spam folder!
Step 3: After clicking the link in the email, they'll be prompted to create a new password.
(If your child is having trouble remembering their "username," it's likely your first and last name followed by your school code. For example, if your child is Harry Potter and they go to school at Hogwarts, then their username will likely be: harry_potter_hogwarts.)