We offer a free 3-day trial for new users on Membean. Students sometimes sign up for the 3-day trial by accident, instead of visiting membean.com/enroll and enrolling with a class code.
Membean support can delete the trial account to release the email for class use. Send an email to [email protected] with the information below for assistance.
Please provide the following information:
- The email the student used
- The username the student chose
We will disassociate the student from the trial account. Then he'll need to enroll in your class and calibrate again with the school account by going to membean.com/enroll and choosing the option for a new user.